Insights

Industry insights

Everything Axxion publishes on AI, regulation, and the UAE and GCC motor claims industry: white papers, a podcast, recorded talks, and a bi-weekly newsletter. Free to read, watch, and download.

Latest

The newest thing in each format, most recent first.

Podcast · Compliant by Design · Episode 3

Where to start with AI governance

Frederik Bisbjerg with Liudmila Kiriaku of ComplAIance Group: draw the real process end to end first, what an unmapped process hides, and why critical thinking still beats blind trust in AI.

Watch & listen

The podcast, recorded conversations, and talks given on industry stages across the region and beyond. Nothing loads until you press play.

All videos on YouTube ↗
Talk · GAIP Armenia

AI without the hype

June 2026YouTube ↗
Talk · Digital Insurance MENA

AI agents without the hype

January 2026YouTube ↗
Talk · BMW MENA

Insurers vs. repairers

Talk · Institute of Actuaries

The AI-powered actuary

White papers

Eighteen papers on regulation, AI strategy, markets, and repair. Search, filter, and read online or download the PDF.

19 papers

Sep ’26 AI strategy

GenAI, control and humans in motor claims

All twelve processes in a claim, scored across three carriers. Generative AI runs at under half its potential, the control layer does not shrink, and human oversight concentrates into the four decisions that carry the money.

September 2026 · 22 min read Read →·PDF →
Aug ’26 Regulation

The New CBUAE Law: end of grace period

The Article 184 reconciliation window closes in September. Where the framework lands inside a single claim, the five actions Al Tamimi says cannot wait, and what a firm can still put on the record in the weeks that remain.

August 2026 · 15 min read Read →·PDF →
Jul ’26 Regulation

Claude Cowork in a UAE insurer: what is allowed

A Q&A briefing for insurer executives: which documents Claude Cowork may read, which of two setups to run, and what CBUAE and the PDPL actually require — with the one-page summary for the board.

July 2026 · 12 min read Read →·PDF →
Jun ’26 Markets

From cash to repair: are KSA insurers ready?

A growing comprehensive book and the shift away from cash settlement are raising the repair burden on Saudi motor insurers. How generative AI, outsourcing, and process redesign change the economics of absorbing it.

June 2026 · 18 min read Read →·PDF →
May ’26 AI strategy

Ambitious AI, kept compliant

Generative AI's biggest returns sit in the most ambitious work. How to pursue it in insurance while keeping determinism, explainability, and compliance intact.

May 2026 · 12 min read Read →·PDF →
May ’26 AI strategy

Agentic AI in UAE motor claims

What agentic, self-running AI will realistically change in UAE motor claims over the next 24 months — where it helps, where it won't, and how to prepare.

May 2026 · 25 min read Read →·PDF →
May ’26 Regulation

The CBUAE AI Guidance Note

A practical read of the Central Bank of the UAE (CBUAE) AI Guidance Note — what it requires and what it means for insurers deploying AI in the UAE.

May 2026 · 14 min read Read →·PDF →
Apr ’26 Regulation

Sanadak: an explainer

A plain-language explainer of Sanadak, the UAE's independent ombudsman for insurance and banking disputes — what it does and what it means for insurers.

April 2026 · 22 min read Read →·PDF →
Apr ’26 Repair & claims

UAE motor vehicle repair regulations

What the UAE's motor-vehicle repair regulations require of insurers and workshops — the standards, approvals, and what they mean in everyday claims practice.

April 2026, rev. Sep 2026 · 25 min read Read →
Feb ’26 Repair & claims

The electric vehicle repair gap

What 1.3 million vehicle-years of UAE claims exposure about the EV repair-cost gap insurers aren't pricing for — by make, model, and repair channel.

February 2026 · 17 min read Read →·PDF →
Feb ’26 Markets

The Chinese vehicle question

What 36,000 vehicle-years of UAE claims exposure about Chinese-brand vehicles — repair costs, parts availability, and what insurers need to price for.

February 2026 · 18 min read Read →·PDF →

In the room

Agents of Insight is Axxion's roundtable on the operational reality of UAE and GCC motor claims. Each recap carries the photos and the presentations.

All events →

New papers as the market moves

Axxion publishes on the regulation, data, and operating shifts reshaping UAE motor claims. Follow along, or talk to the team about putting the thinking to work.