Where to start with AI governance
Frederik Bisbjerg with Liudmila Kiriaku of ComplAIance Group: draw the real process end to end first, what an unmapped process hides, and why critical thinking still beats blind trust in AI.
Everything Axxion publishes on AI, regulation, and the UAE and GCC motor claims industry: white papers, a podcast, recorded talks, and a bi-weekly newsletter. Free to read, watch, and download.
The newest thing in each format, most recent first.
Frederik Bisbjerg with Liudmila Kiriaku of ComplAIance Group: draw the real process end to end first, what an unmapped process hides, and why critical thinking still beats blind trust in AI.
How to make an AI answer in odds instead of essays, claims job ads that still describe the job before AI, and a chatbot that signs real artists' names.
Read Issue 09 →Twelve processes, three carriers. Generative AI could carry two and a half times what it does today, and the control layer does not shrink to make room for it. 22 min read.
Read the paper →The podcast, recorded conversations, and talks given on industry stages across the region and beyond. Nothing loads until you press play.
Eighteen papers on regulation, AI strategy, markets, and repair. Search, filter, and read online or download the PDF.
19 papers
All twelve processes in a claim, scored across three carriers. Generative AI runs at under half its potential, the control layer does not shrink, and human oversight concentrates into the four decisions that carry the money.
The Article 184 reconciliation window closes in September. Where the framework lands inside a single claim, the five actions Al Tamimi says cannot wait, and what a firm can still put on the record in the weeks that remain.
Motor premium grew 12.2% and the line lost money doing it. A section-by-section read of the regulator's annual report, with nine charts and the per-vehicle economics the report leaves implicit.
A Q&A briefing for insurer executives: which documents Claude Cowork may read, which of two setups to run, and what CBUAE and the PDPL actually require — with the one-page summary for the board.
A growing comprehensive book and the shift away from cash settlement are raising the repair burden on Saudi motor insurers. How generative AI, outsourcing, and process redesign change the economics of absorbing it.
Generative AI's biggest returns sit in the most ambitious work. How to pursue it in insurance while keeping determinism, explainability, and compliance intact.
What agentic, self-running AI will realistically change in UAE motor claims over the next 24 months — where it helps, where it won't, and how to prepare.
What the UAE's Federal Decree-Law No. 6 of 2025 means for motor-claims handling, documentation, and process — a compliance guide for insurers and TPAs.
A practical read of the Central Bank of the UAE (CBUAE) AI Guidance Note — what it requires and what it means for insurers deploying AI in the UAE.
The data-protection questions UAE insurer boards must settle under the PDPL ahead of 2027 — governance, consent, and the decisions to make now.
A comparative look at the motor-insurance markets of the UAE and Saudi Arabia — regulation, pricing, distribution, and where the two markets diverge.
A pragmatic beginner's guide to standing up an AI-capable insurance organization — the people, governance, and first moves that make AI stick beyond the pilot.
A plain-language explainer of Sanadak, the UAE's independent ombudsman for insurance and banking disputes — what it does and what it means for insurers.
The regulatory landscape UAE insurance operations leaders need on their radar — the rules, deadlines, and obligations shaping day-to-day insurance operations.
What the UAE's motor-vehicle repair regulations require of insurers and workshops — the standards, approvals, and what they mean in everyday claims practice.
The ESMA framework for vehicle-workshop quality standards, explained for UAE insurers and motor-claims teams — what it covers and why it matters.
How AI can materially improve transparency and trust across the insurance value chain — from underwriting and claims to customer communication and governance.
What 1.3 million vehicle-years of UAE claims exposure about the EV repair-cost gap insurers aren't pricing for — by make, model, and repair channel.
What 36,000 vehicle-years of UAE claims exposure about Chinese-brand vehicles — repair costs, parts availability, and what insurers need to price for.
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Agents of Insight is Axxion's roundtable on the operational reality of UAE and GCC motor claims. Each recap carries the photos and the presentations.
Axxion publishes on the regulation, data, and operating shifts reshaping UAE motor claims. Follow along, or talk to the team about putting the thinking to work.